Your Questions Answered

Clear Insights for Your Peace of Mind

Caregiver assisting person in wheelchair to van.

Frequently Asked Questions

A: It's a transportation service designed for individuals who need to get to and from medical appointments but don't require emergency medical care

A: Yes. Our priority is your safety. Our drivers are trained to assist you to and from appointments if needed/required.

A: Many NEMT providers allow a caregiver or family member to accompany the patient, but it's important to confirm this when booking.

A: Medicaid may cover NEMT for eligible individuals, and some private insurance plans may also offer transportation benefits.